Last 24 hours
You handled messages across your channels.
Track volume, sentiment, and channel mix below to spot what needs attention.
Messages
342
Inbound
198
Outbound
144
Customers
1,284
The AI closed out 68% of inbound messages without a person touching them, first replies landed in a median of 1m 24s, and it handed 22 threads to a human rather than guess.
Where the messages came from
WhatsApp214Instagram82Messenger46
Message volume (7 days)
Inbound and outbound, combined
Sentiment (24h)
When your agent / workflow labels replies
- positive62
- neutral31
- negative7
Insight highlights
Pattern notes from your last 24 hours
- Message volume is trending up vs. the prior 24h — watch queue depth and auto-reply coverage.
- 47 new contacts joined in the last 7 days — segment them for nurture flows.
- Strong positive sentiment mix — highlight top replies as templates for the bot.