This page provides the statutory company information required for business correspondence and regulatory review. It supplements our Privacy Policy and Terms of Service.
Service operator
- Legal name: Clonvo
- Registered address: TICK, UET Lahore, Lahore, Punjab, Pakistan
- Website: https://clonvo.chat
- Application: https://app.clonvo.chat
Contact
- General: hello@clonvo.chat
- Support: support@clonvo.chat
- Privacy / data requests: privacy@clonvo.chat
- Data Protection Officer: dpo@clonvo.chat
- Security disclosure: security@clonvo.chat
Payments (Merchant of Record)
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Buyer billing support and refunds: https://paddle.net. See our Refund Policy and Terms of Service.
Regulatory disclosures
Clonvo is a digital software platform operated by Clonvo. We are not a bank, payment institution, or licensed telecommunications carrier. Message delivery on WhatsApp, Instagram, and Messenger is provided through Meta's official Business Messaging APIs and authorised infrastructure partners listed in our sub-processor schedule.
Automated agents disclose their non-human nature when asked. Human inbox replies are performed by the customer's own team, not by Clonvo staff as a sold service. See our Security page for encryption, access control, and incident response practices.